Focus on First Time Use – LinkedIn Group

By | Design, Engagement Design, Innovation, Portfolio | No Comments

Our LinkedIn group to continue the conversation regarding designing awesome “first time use” experience. We’ve provided access to the material including Intuit’s design philosophy, Design for Delight, and how our team has applied it to QuickBooks on-boarding. You can download all four topics including: Jobs Framework, First Time Use Framework…

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StrengthFinders 2.0 – My 5 Strengths

By | Portfolio, Service Design | No Comments

Recently I did my StrengthFinders 2.0 at Intuit. What is StrengthFinders? “StrengthsFinder is a Web-based assessment of normal personality from the perspective of Positive Psychology. Over a secure connection, StrengthsFinder presents 177 items to you. Each item consists of a pair of potential self-descriptors, such as “I read instructions carefully”…

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