Focus on First Use: Three Frameworks for Designing Onboarding Experiences

No matter what you call it — user on-boarding, first-time use, the out-of-box experience — a user’s first experience with your product is critical. Designers need to ensure that people get up and running quickly and understand the benefits the product delivers. But what’s the best way to do that? Learn more about the fundamentals and best practices of delivering a memorable, engaging first-use experience.


Video 1 – First Use – Three Strategies

Video 2 – First Use – Mapping the Journey

Video 3 – First Use – Delivering Innovation

You can find a digital version of the slides from the workshop