Category: Service Design

Masterful Conversations Workshop from ChoicePoint Consulting June 5 & 6, 2013 – Boulder, Colorado

Masterful Conversations Workshop from ChoicePoint Consulting June 5 & 6, 2013 – Boulder, Colorado Program Overview Have you ever struggled to provide difficult feedback to a direct report? Do you find it difficult to raise a tough topic with your manager? Would you like to be able to transform conflict with a peer into a productive […]

StrengthFinders 2.0 – My 5 Strengths

Recently I did my StrengthFinders 2.0 at Intuit. What is StrengthFinders? “StrengthsFinder is a Web-based assessment of normal personality from the perspective of Positive Psychology. Over a secure connection, StrengthsFinder presents 177 items to you. Each item consists of a pair of potential self-descriptors, such as “I read instructions carefully” versus “I like to jump […]

A Beginner’s Guide to Irrational Behavior by Dan Ariely

Dan Ariely is offering “A Beginner’s Guide to Irrational Behavior” on  Coursera A little bit about the course: “Behavioral economics couples scientific research on the psychology of decision making with economic theory to better understand what motivates financial decisions. In A Beginner’s Guide to Irrational Behavior, you will learn about some of the many ways in […]

The Mobile Consumer 2013 by Nielsen

At Mobile World Congress 2012, Nielsen shared out a PDF documented focused on the Mobile Consumer. Mobile-Consumer-Report-2013 From the introduction: “Mobile The Next Media Powerhouse” “When the first call was placed on a handheld mobile phone in 1973, the prototype device used was capable of less than 30 minutes of battery life and took 10 hours […]

QuickBooks Online for iPad

[hr style=”1,2,3,4″ margin=”40px 0px 40px 0px”] Finally I can share a personal passion project at Intuit. It’s been a journey, but finally QuickBooks Online for iPad is here. Take your small business accounting software with you wherever you go with our new iPad app. Handle bookkeeping, customer invoices, billing and sales right from your iPad, from […]

Ignite Potential – Value exchange networks at IXDA 2013

Recently presented with Rich Radka on Ignite Potential – Value exchange networks at IXDA 2013 in Toronto, Canada. The presentation can be found on Slideshare Ignite Potential – Value exchange networks About the Presentation: What does every successful start-up, venture capitalist and savvy designer know? It’s that “value exchange networks” have the power to ignite massive human potential […]