Author: stephen

A Beginner’s Guide to Irrational Behavior by Dan Ariely

Dan Ariely is offering “A Beginner’s Guide to Irrational Behavior” on  Coursera A little bit about the course: “Behavioral economics couples scientific research on the psychology of decision making with economic theory to better understand what motivates financial decisions. In A Beginner’s Guide to Irrational Behavior, you will learn about some of the many ways in […]

Resilience and Design: a conversation with Ezio Manzini and John Thackara

I’m excited to be attending Resilience and Design: a conversation with Ezio Manzini and John Thackara. I’ll be posting my notes after the session. An overview of the talk: Join us for a rare conversation with two of the world’s leading design strategists and sustainability experts, Ezio Manzini and John Thackara. Ezio and John will […]

Google Think Insight – Mobile Search Moments Study

Great new PDF from Google Think Insights Mobile Search Moments Study The headline – “As consumers increasingly turn to their mobile phones, it is critical for businesses to understand the range of “mobile conversions” that can occur, such as phone calls, store visits, or purchases on other devices. In partnership with Nielsen, Google analyzed over […]

The Mobile Consumer 2013 by Nielsen

At Mobile World Congress 2012, Nielsen shared out a PDF documented focused on the Mobile Consumer. Mobile-Consumer-Report-2013 From the introduction: “Mobile The Next Media Powerhouse” “When the first call was placed on a handheld mobile phone in 1973, the prototype device used was capable of less than 30 minutes of battery life and took 10 hours […]

DollarShaveClub.com – Our Blades Are F***ing Great

Given the popularity of the “DollarShaveClub.com – Our Blades Are F***ing Great” video… it needed to be shared (and captured for the records) on my site. Visit the site www.dollarshaveclub.com I think Chris Taylor at Mashable sums up the strategy the best… “Dollar Shave Club is the brainchild of Michael Dubin, the suave guy explaining the […]

Speaking at the AVOIS Conference

I’ll be speaking at the AVOIS Conference April 15-16th in San Francisco. Title: Evangelizing Voice: Lessons learned in design innovation Description: How do you drive the adoption of voice in an organization with a long GUI-only history? We’ll share the frameworks we used to evangelize voice, as well as key insights and design principles that will […]