Conversational UI: How to walk the talk (SF Design Week 2017)

SF Design Week Workshop
Hosted by: Stephen Gay & Kay Viswanadha

The promise of conversational UI – your users already know how to talk to another human, now they can do just that with your product. As a designer, you have many different choices to consider in delivering conversational experiences to your customers – whether it’s through virtual assistants, chat UI or chatbots on messaging platforms.

Come join this workshop where we’ll share our learnings and do some hands-on exercises together to design conversational experiences.

In this workshop we’ll cover:
– Fundamentals of CUI & determining what’s right for your product
– Discussion on ingredients of CUI experiences
– Identifying features and prototyping CUI
– Multisensory CUI & emerging design patterns