The concept sheet tool from Intuit’s Design for Delight program. Wendy Castleman and I are presenting the concept.

Masterful Conversations Workshop from ChoicePoint Consulting June 5 & 6, 2013 – Boulder, Colorado Program Overview Have you ever struggled to provide difficult feedback to a direct report? Do you find it difficult to raise a tough topic with your manager? Would you like to be able to transform conflict with…
Does anyone remember the first 1987 Chrysler New Yorker Voice Alert? Classic.
Stephen Gay & Rick Radka: Ignite Potential – Value Exchange Networks from Interaction Design Association on Vimeo. IXDA 2013 Conference video has posted “Stephen Gay & Rick Radka: Ignite Potential – Value Exchange Networks”
Here is the presentation from the Mobile Voice 2012 Conference in San Francisco. About the talk – “How do you drive the adoption of voice in an organization with a long GUI-only history? We’ll share the frameworks we used to evangelize voice, as well as key insights and design principles…
Thanks to my good friend Paul Sas for the wonderful surprise present. I’m not sure he is commenting on my cleanliness or oral hygiene? More likely he is sharing an affordable dollar store example of “Engagement” best practices. In this case the trigger is the LED light setting the user on…
Check out a Kinect App Using NUI for Online Banking, via YouTube “Natural User Interface (NUI) is an emerging concept in human-computer interaction and refers to an interface that enables a user with control over the tool or digital content by relatively natural means of communication. The central ideas of…
Recently watching Dan Ariely and he presented the idea of Asymmetric Dominance Effect or Decoy effect. What is Asymmetric Dominance Effect ? According to Wikipedia – In marketing, the decoy effect (or asymmetric dominance effect) is the phenomenon whereby consumers will tend to have a specific change in preference between two options…
Recently I did my StrengthFinders 2.0 at Intuit. What is StrengthFinders? “StrengthsFinder is a Web-based assessment of normal personality from the perspective of Positive Psychology. Over a secure connection, StrengthsFinder presents 177 items to you. Each item consists of a pair of potential self-descriptors, such as “I read instructions carefully”…
I’m sure you’ve seen many visual illusions, but this particular movie adds an extra dimension for all you “visual illusion” experts. No spoilers here.