{"id":2236,"date":"2025-05-22T14:46:40","date_gmt":"2025-05-22T21:46:40","guid":{"rendered":"https:\/\/www.stephengay.com\/?page_id=2236"},"modified":"2025-05-22T14:56:12","modified_gmt":"2025-05-22T21:56:12","slug":"ux2","status":"publish","type":"page","link":"https:\/\/www.stephengay.com\/?page_id=2236","title":{"rendered":"UX"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2 style=\"font-size: 32px;\"><strong>My mission is to inspire, drive growth, and reinvent.\u00a0<\/strong><!-- \/wp:post-content --><\/h2>\n<p><!-- wp:paragraph {\"fontSize\":\"medium\"} -->I specialize in transforming a business\u2019s most complex challenges into desirable, enduring products and services through strategic and innovative growth design.<\/p>\n<p>As a collaborative product design leader and entrepreneur, I bring experience in delivering global, cross-platform solutions that drive business growth.<\/p>\n<p>I\u2019m passionate about building diverse, inclusive teams and fostering a culture of design thinking and innovation. By blending customer insights with data-driven strategies, I lead teams to create designs that deliver meaningful business value.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/stephengay\/\" rel=\"noopener\">Learn more about my qualifications and experience on LinkedIn.<\/a><\/p>\n<p class=\"has-medium-font-size\"><!-- \/wp:paragraph --><\/p>\n<p class=\"has-medium-font-size\"><!-- wp:paragraph {\"fontSize\":\"medium\"} --><\/p>\n<p class=\"has-medium-font-size\"><!-- \/wp:paragraph --><\/p>\n<p>&nbsp;[\/vc_column_text][image_with_animation image_url=&#8221;1336&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2 style=\"font-size: 26px;\"><strong>I am a design leader &amp; growth expert.<\/strong><!-- \/wp:paragraph --><\/h2>\n<!-- wp:paragraph {\"fontSize\":\"medium\"} -->\n<p class=\"has-medium-font-size\">I lead and deliver innovative cross-channel products utilizing a deep foundation in growth design thinking and user-centered design.<!-- \/wp:paragraph --><\/p>\n<!-- wp:list {\"fontSize\":\"medium\"} -->\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\"><!-- wp:list-item --><\/p>\n<li>Capitalize on both <strong>qualitative<\/strong> and <strong>quantitative<\/strong> data to design experiments to drive growth.<\/li>\n<li>Lead teams through early phases of design thinking to identify innovation opportunities for rapid experimentation and product desired end-state.<\/li>\n<li>Leverage deep expertise in design, growth, and experimentation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 style=\"font-size: 26px;\"><strong>I am a service-oriented<\/strong> people manager.<!-- \/wp:paragraph --><\/h2>\n<!-- wp:paragraph {\"fontSize\":\"medium\"} -->\n<p class=\"has-medium-font-size\">My role as a people manager is to focus on supporting each individual on my team and, by extension, supporting the organization.<!-- \/wp:paragraph --><\/p>\n<!-- wp:list {\"fontSize\":\"medium\"} -->\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\">\n<li>Tailored career development and coaching for all.<\/li>\n<li>Emphasis on collaboration, communication, and psychological safety to drive impact,<\/li>\n<li>Focus on diversity, inclusiveness, and well-being for the organization.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 style=\"font-size: 26px;\"><strong>I am an innovation catalyst and sprint leader.<\/strong><!-- \/wp:paragraph --><\/h2>\n<!-- wp:paragraph {\"fontSize\":\"medium\"} -->\n<p class=\"has-medium-font-size\">A passion for championing innovation has led me to develop strong facilitation and leadership skills. I\u2019ve formalized this role through Intuit&#8217;s <strong>Design for Delight<\/strong> program and the <strong>Sprint<\/strong> leadership role at Google.<!-- \/wp:paragraph --><\/p>\n<!-- wp:list {\"fontSize\":\"medium\"} -->\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\">\n<li>Inspire creativity and visions so teams can tackle big, meaningful problems.<\/li>\n<li>Facilitate teams to go broad, develop deep customer empathy, and conduct rapid experimentation.<\/li>\n<li>Exercise and champion methodologies for design planning and development.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- wp:paragraph {\"fontSize\":\"medium\"} -->\n<p class=\"has-medium-font-size\">Read more about <strong>Design for Delight<\/strong> via <a href=\"http:\/\/www.stephengay.com\/documents\/the-innovation-catalysts.pdf\" data-type=\"URL\" data-id=\"http:\/\/www.stephengay.com\/documents\/the-innovation-catalysts.pdf\">Harvard Business Review<\/a>.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;926&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;927&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;1556&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<!-- wp:paragraph {\"style\":{\"typography\":{\"fontSize\":\"32px\"}}} -->\n<!-- wp:image {\"align\":\"center\",\"id\":1336,\"sizeSlug\":\"large\",\"linkDestination\":\"none\",\"className\":\"is-style-default\"} -->\n<p class=\"has-medium-font-size\"><!-- wp:image {\"id\":771,\"width\":113,\"height\":51,\"sizeSlug\":\"full\",\"linkDestination\":\"custom\",\"className\":\"is-style-default\"} --><\/p>\n<h2 class=\"has-large-font-size\"><strong>Education<\/strong>:<!-- \/wp:paragraph --><\/h2>\n<p class=\"has-medium-font-size\"><!-- wp:image {\"align\":\"left\",\"id\":1556,\"width\":183,\"height\":96,\"sizeSlug\":\"medium\",\"linkDestination\":\"none\",\"className\":\"is-style-default\"} --><\/p>\n<p class=\"has-medium-font-size\"><!-- wp:spacer {\"height\":\"10px\"} --><\/p>\n<p class=\"has-medium-font-size\"><!-- \/wp:spacer --><\/p>\n<p class=\"has-medium-font-size\"><!-- wp:list {\"fontSize\":\"medium\"} --><\/p>\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\">\n<li style=\"list-style-type: none;\">\n<ul class=\"has-medium-font-size\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Trained Co-Active Coach<\/li>\n<li>Yale University for the AIGA Executive Management<\/li>\n<li>Carleton University, Bachelor of Industrial Design<\/li>\n<li>BJ Fogg Tiny Habits Workshop<\/li>\n<\/ul>\n<h2 class=\"has-large-font-size\"><strong>A collection of presentations and talks:<\/strong><!-- \/wp:paragraph --><\/h2>\n<!-- wp:paragraph {\"fontSize\":\"medium\"} -->\n<ul>\n<li class=\"has-medium-font-size\"><a href=\"https:\/\/www.interaction-design.org\/literature\/article\/the-ultimate-guide-to-understanding-ux-roles-and-which-one-you-should-go-for\">Interaction Design Foundation<\/a>\u00a0Course<\/li>\n<li class=\"has-medium-font-size\"><a href=\"https:\/\/www.stephengay.com\/?page_id=1086\" target=\"_blank\" rel=\"noreferrer noopener\">Talks<\/a> ranging from VUI, Network Effects Platforms, and Chat UI<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;] My mission is to inspire, drive&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-2236","page","type-page","status-publish"],"jetpack_shortlink":"https:\/\/wp.me\/P3iJZ9-A4","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.stephengay.com\/index.php?rest_route=\/wp\/v2\/pages\/2236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stephengay.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stephengay.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stephengay.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stephengay.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2236"}],"version-history":[{"count":6,"href":"https:\/\/www.stephengay.com\/index.php?rest_route=\/wp\/v2\/pages\/2236\/revisions"}],"predecessor-version":[{"id":2243,"href":"https:\/\/www.stephengay.com\/index.php?rest_route=\/wp\/v2\/pages\/2236\/revisions\/2243"}],"wp:attachment":[{"href":"https:\/\/www.stephengay.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}